This privacy policy is designed to help you understand how we process any personal data you provide to us, or that we may collect, observe, or infer about you.

Consent to Collection and Processing

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

What Information Do We Collect and Store?

Our privacy principle is simple: we do not sell, trade, disclose, or rent your personal information to any company, except as disclosed below. We always strive to limit the information we collect and share about you.

Personal Information
We collect and store information you provide through our website, customer service, or from third-party sources. For example, when you place an order, we may collect: name, billing/shipping address, email address, phone number, and payment details.

Usage Information
We automatically collect certain information when you interact with our website (“Usage Information”), such as your IP address, browser type, referring domain, and customer traffic patterns. This helps us analyze and improve our website, personalize your experience, and provide a satisfying shopping journey.

How We Use Your Personal Data

We may use your personal information to provide the products and services you order, process and ship orders, provide customer service, and personalize your experience.

i. Providing, Improving, and Developing Our Products and Services:
We use personal data to help provide, improve, and develop our products, services, and advertising. This includes data analysis, research, and audits. If you participate in a contest or promotion, we may use your data to administer it.

ii. Communicating with You:
With your prior express consent, we may use your personal data to send marketing communications, inform you about your account or transactions, and notify you of policy updates. You may opt out of marketing emails at any time by contacting us.

Note: For any use requiring your prior express consent, you may withdraw consent by contacting us.

Definition and Use of Cookies

Definition: Cookies are small text files stored on your web browser. They are used to store identifiers and other information on your devices.

Use: We use Cookies to provide, protect, and improve our products and services—for example, to personalize content, deliver and measure ads, understand user behavior, and ensure a safer experience.

Disclosure of Personal Information

We may engage trusted third-party companies to perform services on our behalf (e.g., payment processing, shipping, customer service). These providers only access the personal information necessary to perform their functions and are contractually obligated to maintain its confidentiality and security.

Legal and Security Disclosures

We may access or disclose your information to: (a) comply with the law; (b) protect our or our customers’ rights/property; (c) protect the personal safety of our employees, customers, or the public.

Children’s Data

Our products and services are intended for adults. We do not knowingly collect personal data from children under 16. If we learn we have collected such data, we will delete it promptly.

Your Rights and How to Exercise Them

You have the right to:
– Access and obtain a copy of your personal data.
– Correct inaccurate or incomplete data.
– Request deletion of your data under certain circumstances.
– Restrict our use of your data under certain circumstances.
– Request data portability where applicable.

Third-Party Websites and Social Media Services

Our website may contain links to other sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any website you visit.

Data Security, Integrity, and Retention

We employ reasonable security measures to protect your data. We retain your personal data only as long as necessary to fulfill the purposes outlined here, or as required by law.

Updates to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes by posting the updated policy on this website.

Contact Us

If you have any questions regarding this privacy statement or its implementation, please contact us at: service@auravog.com